Today,
when one of my customers pressed the “Send-Receive” button to check for new
email messages using Microsoft Outlook (2010), suddenly he received the “Not implemented” error
message on his screen. As a result of this error, the customer couldn't use
Outlook to send or receive any messages. After some research on the installed
programs, we discovered that two versions of MS Office were installed on the
computer and the Outlook program settings probably were corrupted. So we
applied the following solution to solve the “Not implemented” error:
How to solve the
“Not implemented” error in MS Outlook
Step 1. Uninstall
the Office version that you don’t want.
First
of all decide which Outlook and Office version you want to use and then
uninstall the other one.
1. To do that go to:
·
Windows 8/7/Vista: Start > Control Panel.
·
Windows XP: Start > Settings > Control Panel
2. Double click to open “Add or Remove Programs”
if you have Windows XP or “Programs
and Features” if you have Windows 8, 7 or Vista).
3. In the list of installed programs,
find and remove/Uninstall the
Office version that you
don’t want (e.g. MS Office 365).
Step 2. Repair
Office Installation
Next,
repair your Office installation, To do that:
1.
In the program list, select the “Microsoft Office”
version installed on your computer and click “Change” from the top.
2. At the next screen, check the “Repair” option and click
“Continue”.
3. When the repair process is
completed, restart your computer and work with Outlook again.
Additional
Help: If the “Not implemented” error
still occurs in Outlook, then try the following:
1. Create a new Outlook profile by
going to: Start
> Control Panel
> Mail
> Show Profiles.
2. Now click the “Add” button to create
your new profile and when finished, check the “Prompt for a profile to be used” option and
click “OK”.
3.Open Outlook, select your newly
created profile from the list and setup your email account in this profile. Now
you should be fine.
Reference
MS article: How to create
profile and set up an e-mail account in Outlook